Terms of Service

Effective Date: March 8, 2026 | Last Updated: March 8, 2026

Welcome to 21Digital. By using our SEO audit and website analysis services ("Services"), you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Service Description

21Digital provides automated SEO audits and website performance analysis. Our Services include:

• Free Reports: Basic SEO audit with key findings
• Premium Reports: Comprehensive analysis with detailed recommendations
• Pro Reports: In-depth competitive and keyword insights

2. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

3. Use of Services

You agree to:

• Provide accurate contact information
• Use the Services for lawful purposes only
• Not attempt to reverse-engineer, scrape, or misuse our analysis tools
• Not resell or redistribute reports without our written permission

4. Data and Analysis

Our Services analyze publicly available website data. By using our Services, you acknowledge that:

• We scan publicly accessible web pages, similar to how search engines operate
• Analysis results are based on automated tools and may contain inaccuracies
• Reports are for informational purposes and do not constitute professional advice
• We are not responsible for actions taken based on report recommendations

5. Payment and Pricing

For paid reports:

• All prices are in Euros (EUR) unless stated otherwise
• Payments are processed securely via Stripe
• Prices are subject to change with 30 days' notice
• You will receive a receipt via email after successful payment

6. Refund Policy

We offer refunds under the following conditions:

• Within 14 days of purchase if the report is defective or incomplete due to technical errors on our end
• No refunds if you are dissatisfied with findings or recommendations (as these are based on objective data analysis)
• Partial refunds may be granted at our discretion for extenuating circumstances

To request a refund, contact us at [email protected] with your order details.

7. Intellectual Property

All content, designs, algorithms, and reports generated by 21Digital are our intellectual property. You receive a non-exclusive license to:

• View and download reports for your own business use
• Share reports within your organization

You may not:

• Resell or redistribute reports commercially
• Remove copyright or attribution notices
• Claim authorship of our analysis or designs

8. Disclaimers and Limitations of Liability

Our Services are provided "as is" without warranties of any kind. We do not guarantee:

• 100% accuracy of analysis results
• Specific improvements in search rankings or traffic
• Compatibility with all website platforms or configurations

Limitation of Liability: To the maximum extent permitted by law, 21Digital shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services. Our total liability shall not exceed the amount you paid for the specific report or service in question.

9. Indemnification

You agree to indemnify and hold harmless 21Digital from any claims, damages, or expenses arising from your misuse of our Services or violation of these Terms.

10. Third-Party Services

Our Services may integrate with third-party tools and APIs (e.g., Google PageSpeed Insights, Lighthouse). We are not responsible for the availability, accuracy, or policies of these third-party services.

11. Termination

We reserve the right to suspend or terminate your access to our Services if you:

• Violate these Terms
• Engage in abusive or fraudulent behavior
• Attempt to harm our infrastructure or other users

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use data.

13. Governing Law

These Terms are governed by the laws of Bulgaria. Any disputes shall be resolved in the courts of Sofia, Bulgaria.

14. Changes to Terms

We may update these Terms from time to time. Continued use of our Services after changes constitutes acceptance of the updated Terms.

15. Contact Us

For questions or concerns about these Terms, contact us at:

Email: [email protected]
Website: seo.21digital.ai